RD

Raphaële

CV Raphaele Dufour - Sales Director Fashion and Luxury

Situation professionnelle

En recherche active

Souhait professionnel

Poste
Directrice Commerciale
Experience
Plus de 10 ans
Rémuneration
entre 55K et 100K€
Type de contrat
CDI
Mobilité
75 Paris - France
Fonctions
- Commercial/Wholesale
Secteurs
- commerce
- management
- mode et luxe

Résumé

- 20 years of experience in the luxury/fashion industry (ready-to-wear, shoes, accessories) for major brands (Saint Laurent, Christian Louboutin, Pierre Hardy, Lanvin…)
- Wholesale and omni-channel commercial expertise
- International environments with significant challenges (intense growth, market turnaround, periods of crisis)
- Reliable, committed, structured, resilient, passionate

Expériences professionnelles

Worldwide wholesale commercial director

PIERRE HARDY , Paris - CDI

De Janvier 2016 à Aujourd'hui

Member of the Executive Committee
120 clients (department stores, e-commerce and multibrand stores)
Ensure the profitability of the brand in a context of expansion, then in a context of crisis.
 Leading the annual commercial strategy
 Developing and implementing marketing plans for the wholesale network
 Orientating the collection development based on the commercial needs
 Allocating department resources (budget, staff…)
 Supervising the OTB planification and negotiation
 Consolidating partnerships with strategic accounts
 Leading of showrooms (Paris and New York)
 All commercial reporting to finance department and Executive Committee
 Management of a team of 4 people

Wholesale manager

PIERRE HARDY , Paris - CDI

De Janvier 2014 à Décembre 2015

All zones except APAC – 90 points of sales (department stores, e-commerce and multibrand stores)
Recruit, structure and develop the commercial team.
 Creating a new commercial team (3 people - recruiting, training, motivating)
 Creating new commercial reportings
 Implementing the new core product strategy with key partners
 Developing new markets
 Organising showroom (Paris and New York)
 Negotiating OTB with key partners
 Animating the network (training, market visits, prospection)
 Management of a team of 3 people

Area manager

PIERRE HARDY , Paris - CDI

De Janvier 2013 à Janvier 2014

Europe, Russia & Middle East – 60 points of sales (department stores, e-commerce and multibrand stores)
Ensure the international development of the brand on the European, Russian and Mddle Eastern markets.
 Developing new partnerships
 Strengthening existing partnerships
 Implementing new commercial strategy
 Animating my client network (store events, trainings, market visits)
 Selling and creating showroom assortments
 Managing post-showroom process (orders, deposit payments).
 Reporting on sales and qualitative feedback from the clients (best and worst sellers, sell through, global activity by zone)

Account executive

Christian Louboutin , Paris - CDI

De Janvier 2012 à Janvier 2013

Benelux, Northern and Eastern Europe, Overseas – 35 points of sales
Optimize a phase of intense growth.
 Developing new partnerships
 Strengthening existing partnerships
 Animating my client network (store events, trainings, market visits)
 Selling and creating showroom assortments
 Managing post-showroom process (orders, deposit payments).
 Reporting on sales and qualitative feedback from the clients (best and worst sellers, sell through, global activity by zone)

Retail franchisee coordinator

YVES SAINT LAURENT , Paris - CDI

De Janvier 2007 à Janvier 2012

Eastern Europe, Middle East and Asia:19 points of sale - 12 franchisee partners
 Supervising buying partners during showroom sessions (negotiating OTB, creating assortments in line with the house instructions, managing post-showroom order process)
 Processing sales data and creating analyzes and reports (monthly and yearly reports, sell through, best/slow sellers, market analysis)
 Animating the franchisee network : training for the franchised staff, store operations and events (store opening, store seasonal events)
 Coordinating all franchisees’ needs with the appropriate departments (visual merchandising, product, press and communication…)
 Following up franchisee contracts
 Supervising the customer service for franchisees : invoicing, deliveries, restocking, quality returns, product information

Sales manager

Lanvin , Paris - CDD

De Janvier 2006 à Décembre 2006

APAC
 Supervising the customer service for wholesale and retail : restocking, returns, product information
 Insuring a smooth process of the order processing, invoicing, shipping
 Coordinating the internal departments (production, marketing, commercial, warehouse) and external contacts (clients, forwarding agents) with the retail and wholesale clients of the zone.

Formation complémentaire

ESSEC

ESSEC - Management & Commerce

1999 à 2002

ESSEC Business School

Parcours officiels

Institut Français de la Mode – Management – Management – 2007 – Mastère Spécialisé Management de la Mode et du Luxe

Langues

Français - Langue maternelle

Anglais - Courant

Russe - Courant